Home – Cancellation & Refund Policy
We respect your time and strive for fairness. This policy explains appointment deposits, cancellations, no-shows, and refund procedures to ensure an efficient experience for all clients.
To secure your preferred appointment time, a non-refundable deposit of $25 is required at booking. This deposit is applied toward the total cost of your notary service once the notarization is completed.
Your appointment is confirmed once payment of the deposit has been processed successfully.
Advance notice: If you need to cancel or reschedule, please notify us at least 24 hours before your appointment so we may offer the slot to another client.
Late cancellations / No-shows: Cancellations made less than 24 hours prior, or failure to attend without notice (no-show), will result in forfeiture of the appointment deposit.
We understand unexpected events occur. If circumstances prevent attendance, contact us as soon as possible to discuss rescheduling options.
Eligibility: Completed notarial acts are non-refundable due to the nature of the service. Refunds are available only for prepaid services not yet rendered.
Refundable circumstances include:
To request a refund, submit a refund request via the form or email us within 3 business days of payment. Refunds are issued to the original payment method; processing times may vary by financial institution.
By booking an appointment, you acknowledge and accept this cancellation and refund policy. Our goal is to provide fair and consistent service for all clients; we appreciate your understanding and cooperation.
Refund requests should be submitted within 3 business days of payment for prepaid services not yet rendered. Completed notarizations are not eligible for refunds.
If we cancel due to internal or technical issues, you will receive a full refund, including the deposit, or an option to reschedule at no cost.
Third-party fees paid to government agencies or consular services are typically non-refundable once submitted. We will confirm any such charges before submission.
Our certified team is here to guide you every step of the way.
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